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RETURNS & WARRANTY

Refund/Exchange Policy
All sales are final. We do not offer refunds or exchanges on any of our products regardless of whether they have been used or not. Please choose carefully. If you have any questions about our products, please contact us by email before placing an order.
 
BATTERIES & CHARGERS - 5 DAYS 
We will repair or exchange your battery or charger if it malfunctions due to manufacturers defect within five (5) days from the date of purchase. This does not include batteries or chargers with visible signs of physical, water or fire damages. You must provide the original receipt from your instore purchase. Items may be exchanged or repaired only. Refunds are not provided. 
 
CLEAROMIZERS, TANKS & COILS
We will replace or exchange your tank, clearomizer or coil within 24 hours of purchase if they are unopened and in new condition. If your tank, coil or clearomizer has been used, they are not returnable. 
 
CLEAROMIZERS, TANKS & COILS - D.O.A
24 HOURS DOA - Items can be exchanged within 24 hours of your purchase if they are defective. Please test your items within the 24 hour period to ensure they are free of manufacturer defect. Your exchange must be accompanied by the original receipt from your instore purchase. Items may be exchanged only, no refunds are provided. 
 
ELIQUIDS / VAPE JUICE
All sales of eliquids and vape juices are final. No replacement or exchange is given for any eliquid or juice purchase. 
 
MODS & DEVICES
Industry-standard 14-Day warranty against defects due to manufacturing or failure. Warranty does not include any use of the product that does not fall into the designed use of the product as intended by the manufacturer. The 14-Day warranty begins on the day the product was purchased and not on the day it was put to use. Scratches and discoloration are considered normal wear and tear and is not covered by warranty.